I want to thank the team at Propertyworld and Paul Brewster in particular for making our move as smooth, pleasant, and worry-free as can be. This has by far been our most positive experience with a lettings agent. Paul let us know about next steps well ahead of time and responded to our requests in a swift and professional manner. Would definitely recommend Propertyworld Penge.
Unfortunately the property was managed by a member of staff called Nicky, who was very poor at communicating problems to the landlord and acting on things that needed done . Suggest if she deals with you to ask for Paul who kindly stepped in now and again and couldn\'t have been more helpful. The manager (Dan) is also helpful and is fairly quick to communicate and get things done Over all decent estate agent but not the best I have dealt with
Andrea was really helpful during a complicated moving process and contract change - I appreciate all her effort in what wasn\'t an easy situation. She was always thoughtful and considerate in a stressful time. Thanks, Andrea!
Excellent service, the overall process was quick and simple. Andrea was prompt and helpful in answering any questions we had.
We are really thankful to Caroline Cronin and Ben for their kind assistance. Everything went smooth. Very quick service, responsive and effective.
We recently used Property World to find a flat to rent in Penge. Paul handled everything up to our move in date and was very helpful during this time. We were kept informed of everything that was happening during the process (from the initial deposit, through the referencing process and up to signing the contract) and feel the company as a whole was very approachable if we had any queries. We would definitely recommend Property World to anyone looking to rent in the area.
Seriously the most helpful, patient and time generous team in property management I have ever come across. Everyone is always polite, professional and kind when I call. Nothing is too much trouble and they never rush you off the phone for the next call. Their hospitality and customer care seem to know no bounds. Dan, Kevin, Caroline, Sarah and Ben all superduperstars.
Property world have really made my move as easy and quick as possible, with particular thanks to Nicky who has been there to answer all of my questions (I had a lot!) and help me along each step of the process. Also thanks to Ben for showing me around the property, both have been professional and friendly throughout. Everything has been very clear and straightforward from the beginning and I am really happy in my new home.
Cannot tell you grateful I am for the help, support and advice we have had from Ben, Caroline, Dan and Kevin. We were in a very stressful last minute move situation with a funeral thrown into the mix and thanks to this team, we moved into a super duper house and are settling in wonderfully. Ben in particular went several extra miles to ensure we ended up in the property we so wanted in the very tight fitting time frame we all had to work within. Everyone in that office is kind professional and in addition, something rare to many businesses these days, empathetic. If I was a landlord or was selling my property, without doubt I would go straight to Property World Sydenham. Thank you team Sydenham.
Propertyworld portray that they are a local family run estate agency that cares about landlords and tenants..... how wrong could that be. After renting for nearly 3 years and being an excellent tenant, paying rent on time, treating the property like my home and improving it along the way and paying for this out of my own pocket. My tenancy is due for renewal which I was happy to proceed with until they mentioned nearly a whopping 30% rent increase. This is an unfair and unreasonable rent increase no matter how good my current rental figure is. So much for loyalty. I have turned down the rent increase and new tenancy agreement and look forward to being taken to court.