We recently used Property World to find a flat to rent in Penge. Paul handled everything up to our move in date and was very helpful during this time. We were kept informed of everything that was happening during the process (from the initial deposit, through the referencing process and up to signing the contract) and feel the company as a whole was very approachable if we had any queries. We would definitely recommend Property World to anyone looking to rent in the area.
Seriously the most helpful, patient and time generous team in property management I have ever come across. Everyone is always polite, professional and kind when I call. Nothing is too much trouble and they never rush you off the phone for the next call. Their hospitality and customer care seem to know no bounds. Dan, Kevin, Caroline, Sarah and Ben all superduperstars.
Property world have really made my move as easy and quick as possible, with particular thanks to Nicky who has been there to answer all of my questions (I had a lot!) and help me along each step of the process. Also thanks to Ben for showing me around the property, both have been professional and friendly throughout. Everything has been very clear and straightforward from the beginning and I am really happy in my new home.
Cannot tell you grateful I am for the help, support and advice we have had from Ben, Caroline, Dan and Kevin. We were in a very stressful last minute move situation with a funeral thrown into the mix and thanks to this team, we moved into a super duper house and are settling in wonderfully. Ben in particular went several extra miles to ensure we ended up in the property we so wanted in the very tight fitting time frame we all had to work within. Everyone in that office is kind professional and in addition, something rare to many businesses these days, empathetic. If I was a landlord or was selling my property, without doubt I would go straight to Property World Sydenham. Thank you team Sydenham.
Propertyworld portray that they are a local family run estate agency that cares about landlords and tenants..... how wrong could that be. After renting for nearly 3 years and being an excellent tenant, paying rent on time, treating the property like my home and improving it along the way and paying for this out of my own pocket. My tenancy is due for renewal which I was happy to proceed with until they mentioned nearly a whopping 30% rent increase. This is an unfair and unreasonable rent increase no matter how good my current rental figure is. So much for loyalty. I have turned down the rent increase and new tenancy agreement and look forward to being taken to court.
Caroline Cronin was very helpful and made the process for us as easy as possible, in what would have been very difficult otherwise.
Processing a move is always stressful! But Caroline Cronin went above and beyond to make it happen. It was so refreshing to have someone that wanted us to get the flat as much as we did. I can honestly say I\'ve never felt so at at ease when going through possessing. As Caroline\'s passion gave us confidence, that all though there were obstacles she would get it done. And we were right! She was quite happy to answer the phone several times a day and answer all of my tedious questions. I really feel as though if she hadn\'t been processing the move we wouldn\'t have gotten the flat, as a bog standard agent would have given up. So thank you Caroline\/property world! We are very happy in the new flat!
Caroline was absolutely amazing at helping me and my flat mates with our move! We couldn’t have asked for better service. She was incredibly understanding and helped us throughout the entirety of the moving process with advice and updates, we were always kept in the loop. She was always there when we needed help with anything or questions answered! Thankyou so much for all your help Caroline!
We love Property World! Always receive a fast response to any queries, with great problem solving responses. We feel really looked after by Paul who is direct in his communication between us and the landlord when necessary.
The most professional agent and a lovely person. Thanks Caroline! It was a pleasure to cooperate with you! I wish you all the luck and a lot of clients